Coins are the exclusive virtual currency in Valthyr Card Duel, used to purchase practical in-game items. The email you provide at checkout becomes your game account — automatically linked to your in-game profile to protect your purchase and assets. Coins remain valid permanently from the date they are granted, with no expiration. Please ensure your email is accurate. Need help? Visit our Contact page.
Virtual currency delivery timeline
Virtual currency is usually credited automatically to your game account (the email entered on the checkout page) within 5 minutes. If there is a system delay or order review, delivery will be completed within 24 hours at the latest.
If you still have not received your virtual currency after the promised timeline, please submit a request on the Contact Us page and provide your order number, purchase date, and payment proof. Customer support will verify the order and reissue the virtual currency within 3 business days of receiving your request.
If virtual currency cannot be delivered within 24 hours due to a system fault, inventory issue, or other reason, we will refund the funds to the original payment method in accordance with our Refund Policy. Refund arrival time varies by payment method and is usually 7 business days.
Virtual currency may be used only inside Valthyr Card Duel.
